Cyber Attacks | Are You Prepared?

Unlike physical threats that prompt immediate action—like stopping, dropping and rolling if you catch on fire—cyber threats are often difficult to identify and understand. Cyber threats include dangers such as viruses erasing entire systems, intruders breaking into systems and altering files, intruders using your computer or device to attack others and intruders stealing confidential information. The spectrum of cyber risks is limitless; threats, some more serious and sophisticated than others, can have wide-ranging effects on the individual, community, organizational and national levels.

Before a Cyber Attack

You can increase your chances of avoiding cyber risks by setting up the proper controls. The following are things you can do to protect yourself, your family and your property before a cyber incident occurs:

  • Only connect to the internet over secure, password-protected networks.
  • Do not click on links or pop-ups, open attachments or respond to emails from strangers.
  • Always enter a URL by hand instead of following links if you are unsure of the sender.
  • Do not respond to online requests for personally identifiable information (PII). Most organizations—such as banks, universities and businesses—will never ask for your personal information over the internet.
  • Limit who you are sharing information with by reviewing the privacy settings on your social media accounts.
  • Trust your instincts. If you think an offer is too good to be true, it probably is.
  • Password-protect all devices that connect to the internet and all user accounts.
  • Do not use the same password twice—choose a password that means something to you and you only. Change your passwords on a regular basis (every 90 days or so).
  • If you see something suspicious, report it to the proper authorities.
  • The extent, nature and timing of cyber incidents are impossible to predict. There may or may not be any warning. Some cyber incidents take a long time (weeks, months or years) to be discovered and identified.

During a Cyber Attack

Here are some of the steps you should take during a cyberattack:

Immediate Actions

  • Check to make sure the software on all of your systems is up to date.
  • Run a scan to make sure your system is not infected or acting suspiciously.
  • If you find a problem, disconnect your device from the internet and perform a full system restore.

At Home

  • Disconnect your device (e.g., computers, gaming systems or tablets) from the internet. By removing the internet connection, you prevent an attacker or virus from being able to access your computer and perform tasks such as locating personal data, manipulating or deleting files, or using your device to attack others.
  • If you have anti-virus software installed on your computer, update the virus definitions, if possible, and perform a manual scan of your entire system. Install all of the appropriate patches to fix known vulnerabilities.

At Work

  • If you have access to an IT department, contact someone in it immediately. The sooner someone can investigate and clean your computer, the less damage to your computer and other computers on the network. If you believe you might have revealed sensitive information about your organization, report it to the appropriate people within the organization, including network administrators. They can be alert for any suspicious or unusual activity.

Public Locations

  • Immediately inform a manager or authority figure in charge. If someone has access to an IT department, contact the department immediately.

After a Cyber Attack

In addition to insuring your home, Acentria is committed to helping you and your loved ones stay safe when disaster strikes. If you would like more information on how to protect yourself from a cyber-attack, please contact us at 863.374.5084 or www.acentria.com today.

More About PII

PII is information that can be used to uniquely identify, contact or locate a single person. PII includes but is not limited to:

  • Full name
  • Social security number
  • Address
  • Date of birth
  • Place of birth
  • Driver’s license number
  • Vehicle registration plate number
  • Credit card numbers
  • Physical appearance
  • Gender or race

Take these steps if you believe your PII has been compromised:

  • Immediately change all passwords, and change your financial passwords first. If you used the same password for multiple resources, make sure to change it for each account, and do not use that password in the future.
  • If you believe the compromise was caused by malicious code, disconnect your computer from the internet.
  • Restart your computer in safe mode and perform a full system restore.
  • Contact businesses, including banks, where you have accounts, as well as credit reporting companies.
  • Close any accounts that may have been compromised. Watch for any unexplainable or unauthorized charges to your accounts.

For more in-depth tips on how to protect yourself, your family, and your property before a cyberattack occurs, visit the cybersecurity resources found on Ready.gov.

Are you a business owner interested in speaking with a team member to review Cyber Insurance for your business? We’re here to help; contact us to learn more! 

 *Tips and information provided by Zywave, Inc. 

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Alan Florez

Executive Vice President, National Sales

Alan leads new business growth strategies and expansion, guides the development of resources and training for Sales Producers and their partnerships with Carriers. With over 15 years of industry experience, Alan also leads the Acentria Public Risk divisions working with municipalities and government entities for their coverage needs. He was appointed to the Halifax Health Board of Commissioners December 2020 and also serves as an Executive Committee member for our parent company, Foundation Risk Partners.

Previously, Alan served as Governor Jeb Bush’s Deputy Director of Legislative Affairs and Special Assistant. He is a former member of the University of Central Florida Board of Trustees and currently volunteers his time with the Florida Council of 100, Futures Foundation of Volusia County Schools and the Community Foundation of Flagler and Volusia. Alan holds a bachelor’s degree in Political Science from the University of Central Florida.

Jackie Shaw

Senior Vice President
Commercial Lines

Mitch Weinstein

Partner

As Partner, Mitch oversees the operations of Acentria’s offices located throughout Florida and southeast region. He focuses on strategic business development and is committed to providing clients with exceptional customer service while ensuring the highest levels of standards.

Mary Lawless

President & Chief Operating Officer

As President and Chief Operating Officer, Mary brings over three decades of industry expertise to Acentria Insurance. With a strong focus on Mergers & Acquisitions, Mary is passionate about partnering with new agencies and leaders to continue the overall upward growth of Acentria. She works in conjunction with the CEO to lead and deliver specialized sales products, services and industry leading capabilities while implementing business and sales strategies to the Acentria sales team and carrier partners. Mary has direct oversight of all operational leaders throughout the entire organizational footprint and is responsible for operational financials and budgets.

She empowers her team members and because of it, is well respected by her peers and those she leads. Since her time with Acentria, Mary’s leadership has contributed to the agency’s exponential growth from 15 to well over 50 locations, increasing employment to over 700 team members, across the southeastern United States. Due to her leadership and contributions to the insurance industry, she has been nationally recognized as one of Insurance Business America magazine’s Elite Women and serves as a valuable member on the Executive Committee for Foundation Risk Partners, Acentria’s parent company. Prior to joining Acentria Insurance, Mary led operations for another national broker. Throughout her tenure, she has held a variety of management positions in Personal Lines, Select Business and Employee Benefits. Mary specializes in agency operations, partnerships and acquisitions and is truly passionate about developing team members to become great leaders.

When not shaping the future industry leaders at Acentria Insurance, Mary enjoys traveling and spending time with her husband, Pat and their family and friends.

Kendall McEachern

Co-Founder

Kendall was a fundamental part of Acentria Insurance. As a co-founder, he brought more than 30 years of industry expertise to Acentria, helping transform the organization into a leading insurance provider. Beloved by team members, carrier partners and clients, he oversaw more than 400,000 insured multi-family units with property values greater than $22 billion, and over four million square feet of commercial office space and real estate buildings. Kendall has received numerous industry awards to include being recognized as a National Top Producer and Agent of the Year by both Insurance Business America and Insurance Journal. Away from the office, he served as chairman for the American Heart Association, actively participated in his church and golfing, watching sports and spending time with his family. Kendall passed away in January of 2021, leaving a lasting legacy on Acentria’s culture, success, industry-wide reputation – and on all of us fortunate to have worked alongside him.

Liz Bevelacqua

Senior Vice President
Personal Lines Sales

Doreen Castro

Senior Vice President
Personal Lines Operations

Jessica Davis

Senior Vice President
Marketing & Branding

Jason Cruse

Executive Vice President
Central Florida Sales

Anne Kraus

Vice President
Panhandle of Florida Region

Nathan Marks

Executive Vice President
Northwest Florida and Tallahassee

Brian Stanton

Executive Vice President
West Palm Beach, Fort Lauderdale, Florida Keys

Chris Tolland

Executive Vice President
Northeast Florida Sales

Luke Wolkers

Executive Vice President
Benefits

Eric Austin

Operations Lead
Port St. Lucie & West Palm Beach

Alex Doberstein

Vice President
Benefits Resource Leader

Teresa Fillmon

Vice President
Small Business Unit

Kevin Mason

Chief Executive Officer & Co-Founder

As Chief Executive Office of Acentria Insurance, Kevin focuses on developing insurance solutions that strengthen Acentria’s presence in the market and its commitment to client-relationships and exceptional service. With over 35 years of industry experience, he specializes in the overall growth of Acentria as is passionate about bringing new talent to the organization both organically and through mergers and acquisitions. Through his leadership and the support of the Executive Leadership team, Acentria Insurance instills a positive corporate culture which has led the agency in being recognized as a leader within our industry as a Top 100 Workplace, Employer of Choice, Best Agency to Work For and several other national and regional accolades.

Before co-founding Acentria Insurance, Kevin served as Branch Manager for another national broker. Kevin holds the prestigious title as an Agent of the Year and five-time National Top Producer. He is also a key member of the Foundation Risk Partners Executive Committee, which is the parent company of Acentria Insurance, while also serving as the National Director for Carrier Relations. In addition, Kevin oversees the Sales Leadership Council, which encompasses sales leaders across the entire FRP footprint in an effort to develop and refine shared resources while offering producer training and development programs.

Kevin received a Bachelor’s Degree in Management from the University of West Florida. He is very active in his community and served over a decade on the Board of Directors of Destin Charity Wine Auction Foundation and remains as a trustee, which funds over 14 children’s charities along the Florida Panhandle. He is also a member of the Destin Chamber of Commerce, Community Association Institute and Florida Association of Insurance Agents. In his spare time, Kevin enjoys golfing, tennis, boating and spending time with his wife Laura, and their children.